Permata Bank


PT Bank Permata Tbk (PermataBank) is the result of a merger of 5 (five) banks in Indonesia, and today has grown into a major private bank that offers products and services, innovative and comprehensive delivery channels including Internet Banking and Mobile Banking. 

Project Goal:

Seek improvement in terms of look and feel, features, user friendliness, and increase interactivity

Key benefits we delivered:

o Build website based on Ektron
o Mobile responsive design
o Integrate Google Map for looking branch and ATMs
o Implementation of Google Analytics and optimisation tools 
o Create easier, customer focused user registration process 
o Bespoke construction of a HR and recruiting module 
o Intergration of daily Exchange rate update discovered in CX discovery 
o Implementation of Content Personalization
o Overall increase in traffic and time on site